Etsy View Counters Reset

February 23, 2008 in Etsy by emily

Oh Hrumph. I know views (and hearts) really mean nothing when it comes to sales but it was really nice to see the counters go up and up and just be in awe of how many people had looked at my quilts.

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RevolvingDork says:

Today at roughly 2:15pm EST, there was a failure on one of our load balancing machines that rendered the site inaccessible. We recognized the failure immediately, but were unable to restore full connectivity until 3:30pm EST.

Unfortunately, tracking down the issue required all of our servers to be reset, which in turn erased all view tally data from listings. It is unlikely that we will be able to retrieve this data to bring them back, but we will try.

We’re now investigating the causes of the issue, and tightening everything back up. Those that had a showcase scheduled for today will be refunded.

We apologize for any inconvenience this outage has caused, and we’re doing our best to ensure that it won’t happen again.

Posted at 3:40 pm, February 23 2008 EST